1. Who is eligible to make a purchase on vistalate?
Our services and products are strictly available to customers residing within the European region. Furthermore, you must be at least 18 years of age to access our website and complete a transaction. By proceeding with a purchase, you formally confirm that you meet this minimum age requirement and have the legal capacity to enter into a binding contract.
2. What type of items do you offer?
We provide minimalist website templates and structural layouts tailored for corporate use. All visual arrangements and accompanying imagery within our templates are entirely original or free from copyright restrictions.
3. Are there any ongoing fees or subscriptions?
No. Every item available on vistalate is a strict one-time purchase. We operate on a direct order-to-delivery model; there are no recurring billing cycles, and no further development or modification services are provided after the transaction concludes.
4. Which payment methods are accepted?
We accept major credit and debit cards to facilitate your purchase. The specific payment methods you may utilise at checkout include:
- Visa
- Mastercard
- American Express
We utilise industry-standard encryption protocols to protect your payment details during transit and processing.
5. What is your refund policy regarding the 14-day cooling-off period?
In accordance with the European Consumer Rights Directive, consumers generally possess a 14-day right of withdrawal for online purchases. However, there are strict exceptions for downloadable items. Due to the immediate and intangible nature of our layouts, once delivery of the digital product has commenced, the user waives the 14-day right of withdrawal. By finalising your purchase and initiating the download, you explicitly acknowledge and agree to this waiver.
6. How and when will I receive my purchased item?
Upon successful authorisation of your payment via Visa, Mastercard, or American Express, the downloadable file is made available immediately. The transaction is considered finalised the moment the file access is granted to you.
7. How do you handle my personal data?
We are committed to operating in full compliance with the General Data Protection Regulation (GDPR) and the applicable privacy laws of Lithuania. Your information is collected exclusively for the purpose of fulfilling your order, processing your payment, and meeting our legal obligations. We do not engage in unauthorised sharing of your details.
8. How can I contact the company?
Should you have any further inquiries regarding your order or our policies, you may reach our official registered entity using the details below:
- Brand: vistalate
- Company Name: Adveitas, UAB
- Registration Number: 304539496
- VAT/Tax Number: LT100017548910
- Registered Address: Vilkpėdės g. 20a, Vilnius, 03151 Vilniaus m. sav., Lithuania
- Email: simple@vistalate.com
- Telephone: +370 52652532