1. General Provisions and Target Market
This policy governs all transactions completed on www.vistalate.com (hereinafter referred to as the “Website”). The operations of vistalate are legally registered in Lithuania, and our offerings are strictly directed at consumers located within Europe. By completing a transaction, you confirm that you reside within a European jurisdiction and agree to the stipulations outlined in this document.
2. Nature of the Offering and Business Model
vistalate provides standardised, minimalist website structural layouts and digital spatial configuration files. These items are strictly for one-time consumption. Our operational framework adheres precisely to an “Order, Delivery, Transaction End” process. We supply standardised files upon purchase; we do not engage in ongoing development, subsequent customisations, or post-delivery structural modifications.
3. Age Restriction and Eligibility
The use of this Website and the ability to finalise a purchase is restricted to individuals who are 18 years of age or older. We enforce this age threshold to maintain strict compliance with contractual laws. If you suspect that an unauthorised transaction has occurred on your payment method through our platform, please contact our support team immediately at simple@vistalate.com so we can investigate and resolve the issue directly.
4. Payment Processing Methods
All purchases require a one-time, upfront payment. We strictly process transactions via the following accepted methods:
- Visa
- Mastercard
- American Express
Transactions are executed using industry-standard encrypted protocols to protect sensitive billing information during the checkout process.
5. European Consumer Protection and Right of Withdrawal Waiver
In accordance with European Consumer Protection Laws and the Lithuanian Civil Code governing consumer rights, buyers generally possess a 14-day right of withdrawal for distance contracts. However, statutory exceptions apply strictly to the provision of digital content not supplied on a tangible medium.
Our items are delivered instantaneously via digital download. By proceeding to checkout and finalising your payment, you provide express consent for the immediate execution of the contract and the commencement of the digital delivery.
You formally acknowledge and agree that once delivery of the digital product has commenced, you unequivocally waive your 14-day right of withdrawal and are no longer eligible for a refund.
6. Statutory Compliance for Flawed Files
In the rare event that the downloaded spatial configuration file is critically corrupted or fundamentally inaccessible immediately upon the initial download, you must contact our support team at simple@vistalate.com within 48 hours of the transaction. We will assess the provided evidence and, in compliance with European statutory rights, issue a functional replacement file.
7. Corporate and Contact Information
This Website and its associated policies are managed and enforced by:
- Brand: vistalate
- Company: Adveitas, UAB
- Registration Number: 304539496 LT100017548910
- Registered Address: Vilkpėdės g. 20a, Vilnius, 03151 Vilniaus m. sav., Lithuania
- Telephone: +370 52652532
- Email: simple@vistalate.com
- Domain: www.vistalate.com